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Why Intelligenx

 
Intelligenx's Objectives
 
 

Intelligenx was founded to address a real-world challenge: How should end-users be enabled to quickly and easily find information, in real time, when they rarely know how to describe exactly what they are searching for?

Intelligenx technologists, familiar with the limitations of best-of-breed technologies, including free-text search engines, relational database management systems (RDBMS), and online analytical processing (OLAP), set out to create a new paradigm for search, discovery, and retrieval of information from the huge, multiple databases.

While older, conventional technologies serve their purposes well, the assumptions underlying their information- retrieval objectives have changed. Two users who enter the same query into a search engine may be looking for different results, depending on the different semantic interpretations of the query.

Ordering search results by popularity will satisfy some people, but relevance varies from user to user. And certainly in the many commercial and government enterprises where all content is valuable, returning a list of millions of documents renders the majority of the documents "invisible." Users generally are not familiar with the underlying structure of the vast and continuously increasing dataset of interest. They also do not know how to interact with the data, including what appropriate questions to ask about the data.

To solve this problem, Intelligenx designed our products around several principles to ensure that users are able to search, discover, and retrieve the information they are looking for:

 
 

One of the key differentiators of Intelligenx technology is that it is built around a new paradigm of information retrieval specifically designed to solve the problem of searching structured textual data in real time. Multi-faceted navigation with full-text search had originally posed many scalability challenges - but Intelligenx's core search algorithms along with distributed parallel processing architecture have enabled lightning fast search results and massive scalability utilizing inexpensive commodity class servers. Read more.

 
 

The Intelligenx Discovery Engine™ enables users to "search and browse" iteratively and interactively. Rather than overwhelming users with long lists of "ranked" results, Intelligenx technology gives users a neatly organized summary view of the data at every step of the user's search. This process helps the user to view and refine his/her queries through systematic selection of facets (axes) and categories within a particular facet. At any point in his/her search, the user can switch views from one facet to another and, therefore, drill up, down or sideways into the data.

 
 

Since Intelligenx rapidly determines all relationships dynamically, users are never presented with invalid options or invalid categories. Further, the technology provides users additional help by giving them a preview of the search results (with counts) which helps them best refine their search.

 
 

Because Intelligenx always provides a well-organized and summary-level view of the data and subsequent search results, users are constantly informed of the valid options (context) to narrow down their search. Additionally, while there are fields and Boolean operators to take advantage of, the user does not need them. He/she simply types in what they want in the search box and instantly find what they are looking for.

 
 

One commonly cited frustration with using an online search is that users have no idea what's behind the search box. Here, Intelligenx technology provides users with additional help by giving them a preview of what's in store for them when they refine their search. Specifically, the system displays an aerial view of the data, showing a full description of all the data across mutliple facates with categories, and the associated counts (scope) of records associated with each category.

 
 

The serendipitous value of Intelligenx's new paradigm shift in information retrieval is tremendous. Users and content owners are always amazed at what they are able to find and learn from their enterprise data assets when using Intelligenx's multifacated technology. The proactive presentation of facets and categories truly enables users to search AND discover information that they didn't know how to ask for.

 
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